AGB
Last Updated: September 21, 2026
Welcome to Splashis.
These Terms of Service ("Terms") govern your access to and use of splashis.com, including our website, products, content, features, tools, and related services (collectively, the "Services").
"Splashis," "we," "us," and "our" refer to Splashis LLC, a limited liability company registered in the State of Wyoming, United States.
Splashis LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Our online store is powered by Shopify.
By accessing or using our Services, you agree to these Terms and our applicable policies, including our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.
If you do not agree with these Terms, please do not use the Services.
1. Eligibility and Account Information
By using the Services, you confirm that you are legally permitted to enter into an agreement in your place of residence.
If you create an account or provide information during checkout, you agree to provide accurate, current, and complete information.
You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.
You may not sell, transfer, assign, or otherwise provide your account to another person without our permission.
If you believe that someone has accessed your account without authorization, please contact us promptly.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, specifications, availability, and other information displayed on our website are accurate and current.
However, certain product colors and visual characteristics may appear differently depending on your device, screen settings, lighting, or other display conditions.
Product images are provided to help customers understand the appearance and features of products. Minor differences between an image displayed on your device and the physical product do not necessarily indicate that the product is materially different.
We may update product descriptions, specifications, availability, or other product information when necessary.
We may also discontinue products or limit quantities available for purchase.
If you receive a product that is damaged, defective, incorrect, or materially different from the product described on our website, please contact us in accordance with our Returns & Refunds Policy.
Nothing in these Terms limits any consumer rights that cannot legally be excluded.
3. Orders and Order Acceptance
When you submit an order through our website, you are making an offer to purchase the products included in your order.
After you submit an order, you will generally receive an order confirmation acknowledging that we received your order. An order confirmation does not necessarily mean that your order has been accepted for fulfillment.
An order is accepted when we confirm that it has been accepted for fulfillment and payment has been successfully processed or authorized.
We may decline or cancel an order in circumstances including:
- The product is unavailable
- There is an obvious pricing or product information error
- We suspect fraudulent or unauthorized activity
- We are unable to process payment
- Shipping to the selected destination is unavailable
- We are required to do so by law
- Other circumstances make fulfillment impractical or impossible
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order or affected items.
If we need to contact you about an order, we may use the contact information provided during checkout.
4. Order Cancellation
You may request cancellation of an order before it has been dispatched (Usually within 24 hours).
To request cancellation, contact:
Please include your order number and use the subject line "CANCEL ORDER" where possible.
Because orders may enter processing shortly after purchase, we cannot guarantee that every cancellation request received before the stated processing period will be successful.
If your order has already been dispatched, cancellation may no longer be possible. In that situation, any available return or refund options will be handled according to our Returns & Refunds Policy and applicable consumer law.
5. Prices, Taxes, and Additional Charges
Product prices are displayed on the website at the time you place your order.
Prices, discounts, and promotional offers may change from time to time. Changes generally do not affect an order that has already been accepted, except where correction or cancellation is permitted under these Terms or applicable law.
Applicable taxes may be calculated and displayed during checkout depending on the destination and applicable requirements.
Because Splashis ships products internationally, certain orders may be subject to customs duties, import taxes, VAT, GST, brokerage fees, or other charges imposed by the destination country.
Unless specifically stated otherwise during checkout or in our applicable shipping information, these charges are not included in the product price or standard shipping charge.
Any applicable customs or import charges imposed by the destination country are determined by the relevant authorities and may be payable by the customer.
Additional information about international shipping and potential customs charges is available in our Shipping Policy.
6. Shipping and Delivery
Splashis works with third-party manufacturing, fulfillment, and shipping partners.
Depending on the product and destination, orders may be shipped directly from fulfillment partners located outside the United States, including partners in China.
This means that an order may take longer to arrive than an order shipped from a domestic warehouse.
Our Shipping Policy provides information about:
- Order processing times
- Estimated delivery times
- Shipping destinations
- Shipping methods
- Tracking information
- Customs and import charges
- Delivery issues
Unless otherwise stated, delivery timeframes are estimates rather than guaranteed delivery dates.
Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, transportation disruptions, or other events beyond our control.
If your order does not arrive within the applicable estimated delivery period, please contact us so that we can investigate the shipment.
If a shipment is confirmed lost or cannot reasonably be located, we will handle the matter in accordance with our Shipping Policy and Returns & Refunds Policy.
If an order arrives damaged, defective, or incorrect, please contact us promptly and follow the procedure described in our Returns & Refunds Policy.
7. Returns, Refunds, and Consumer Rights
Returns, refunds, and cancellations are governed by our Returns & Refunds Policy, which forms part of these Terms.
Our Returns & Refunds Policy explains applicable:
- Return periods
- Eligibility requirements
- Refund procedures
- Cancellation procedures
- Damaged or defective product procedures
- Incorrect-item procedures
- Return shipping requirements
- Refund processing
Nothing in these Terms is intended to remove or restrict mandatory consumer rights that apply to you under the laws of your country or region.
If a provision of these Terms conflicts with a mandatory consumer protection law, that law will apply to the extent required.
8. Your Use of the Services
You may use the Services only for lawful purposes.
You agree not to use the Services to:
- Violate any applicable law or regulation
- Commit fraud or facilitate fraudulent activity
- Misrepresent your identity
- Impersonate another person or business
- Infringe intellectual property rights
- Harass, threaten, abuse, or harm another person
- Submit false or misleading information
- Upload malicious software or code
- Attempt to gain unauthorized access to our systems
- Interfere with the security or operation of the Services
- Collect personal information from other users without authorization
- Use automated systems to improperly access, scrape, crawl, or collect information from the Services
- Spam or send unauthorized promotional communications
- Circumvent security measures or access restrictions
- Resell or commercially exploit the Services without our written authorization
We may restrict or terminate access to the Services if we reasonably believe that these Terms have been violated or that the Services are being used unlawfully or abusively.
9. Intellectual Property
Unless otherwise stated, the content and materials available through the Services, including text, graphics, logos, photographs, product content, videos, designs, layouts, and other materials, are owned by Splashis, its licensors, or other applicable rights holders.
You may access and use the Services for personal, non-commercial purposes in accordance with these Terms.
You may not, without our prior written permission:
- Copy substantial portions of the website
- Reproduce or republish our content
- Modify our content
- Create derivative works from our content
- Distribute or commercially exploit our content
- Use our trademarks or branding in a misleading manner
- Systematically scrape or reproduce website content
Nothing in these Terms grants you ownership of any Splashis trademark, copyright, design, or other intellectual property.
Shopify trademarks and intellectual property remain the property of Shopify. Third-party trademarks remain the property of their respective owners.
10. Third-Party Services and Tools
Our Services may use or provide access to third-party services, applications, tools, payment providers, shipping providers, analytics services, or other technologies.
Third-party services may have their own terms and privacy policies.
We are not responsible for third-party services that we do not own or control, except where responsibility cannot legally be excluded.
Your use of a third-party service may be subject to the terms and policies of that third party.
11. Third-Party Links
Our website may contain links to websites or services operated by third parties.
These links may be provided for convenience or additional information.
Splashis does not control third-party websites and is not responsible for their content, privacy practices, security, availability, products, or services.
If you access a third-party website through a link on our website, you do so at your own discretion.
We recommend reviewing the applicable third party's terms and privacy policy before providing information or completing a transaction with them.
12. Shopify
Splashis uses Shopify to operate our online store.
Purchases made through our website are transactions between you and Splashis.
Shopify provides certain technology and infrastructure services that support our store, but Splashis remains responsible for the products and services that we offer directly to customers, subject to applicable law.
Information collected through the Services may be processed by Shopify as described in Shopify's applicable privacy documentation and our Privacy Policy.
13. Reviews, Feedback, and User Content
If you submit a review, comment, suggestion, photograph, testimonial, idea, or other content to Splashis ("User Content"), you retain ownership of your content.
By submitting User Content, you grant Splashis a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and adapt that content as reasonably necessary to operate, improve, and promote our Services, subject to applicable law.
You represent that:
- You have the right to submit the content
- The content is accurate to the best of your knowledge
- The content does not infringe another person's rights
- The content does not contain unlawful or harmful material
- The content does not contain malicious software
- You are not impersonating another person
Splashis does not purchase or require positive reviews.
We may moderate or remove User Content that we reasonably believe is unlawful, fraudulent, abusive, defamatory, obscene, misleading, or otherwise violates these Terms or applicable law.
We do not remove reviews solely because they express a negative opinion.
14. Errors, Inaccuracies, and Corrections
We make reasonable efforts to keep information on the Services accurate and current.
However, the website may occasionally contain typographical errors, technical errors, inaccurate information, or omissions relating to products, descriptions, pricing, availability, promotions, shipping charges, or other information.
Where permitted by law, we may correct errors or update information when discovered.
If an order was placed based on a material error, we may contact you to explain the error and provide available options. If we cancel an order because of a material error after payment has been received, we will refund the amount paid for the cancelled order.
15. Promotions and Discounts
Promotions, discounts, coupon codes, and other special offers may have additional terms and conditions.
Where applicable, those terms will be presented with the promotion.
A promotional offer may be subject to conditions such as:
- Eligibility requirements
- Minimum purchase requirements
- Product exclusions
- One-use limitations
- Expiration dates
- Geographic restrictions
- Other stated conditions
Promotional terms will not remove mandatory consumer rights.
We may correct or cancel a promotion where an obvious technical, pricing, or publishing error has occurred, subject to applicable law.
16. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Services are provided on an "as available" and "as is" basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
We do not guarantee that every piece of website information will always be complete, current, or free from errors.
Nothing in these Terms excludes or limits any warranty, guarantee, consumer protection, or other right that cannot legally be excluded or limited.
Our Returns & Refunds Policy and any express product guarantees or warranties specifically provided by Splashis continue to apply where applicable.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Splashis and its directors, officers, employees, affiliates, agents, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services, including loss of profits, revenue, data, or business opportunities.
Where liability cannot legally be excluded, Splashis's liability will be limited to the maximum extent permitted by applicable law.
Nothing in these Terms excludes or limits liability for:
- Death or personal injury caused by negligence where such exclusion is prohibited
- Fraud or fraudulent misrepresentation
- Defective products where liability cannot legally be excluded
- Intentional misconduct where applicable law prohibits exclusion
- Any other liability that cannot legally be excluded or limited
Your mandatory consumer rights remain unaffected.
18. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Splashis, its affiliates, directors, officers, employees, agents, contractors, licensors, and service providers from third-party claims, losses, liabilities, damages, and reasonable legal expenses arising from:
- Your material breach of these Terms
- Your violation of applicable law
- Your infringement of another person's rights
- Your misuse of the Services
This provision applies only to the extent that the claim results from your acts or omissions.
Nothing in this section requires you to indemnify Splashis for matters caused by Splashis's own unlawful conduct where such an obligation cannot legally be imposed.
19. Termination
We may suspend or terminate your access to the Services where permitted by law if you materially breach these Terms, engage in unlawful activity, or misuse the Services.
Termination of access does not automatically cancel an order that has already been accepted.
Any rights you have regarding an accepted order, including applicable return or refund rights, remain subject to our Returns & Refunds Policy and applicable law.
Provisions that by their nature should continue after termination will remain effective, including provisions concerning intellectual property, User Content, disclaimers, liability, governing law, and dispute resolution.
20. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
If it cannot be enforced, it will be severed to the minimum extent necessary, and the remaining provisions will continue in effect.
21. No Waiver
If we do not immediately enforce a provision of these Terms, that does not mean that we waive our right to enforce that provision later.
Any waiver must be consistent with applicable law.
22. Entire Agreement
These Terms, together with our:
- Privacy Policy
- Shipping Policy
- Returns & Refunds Policy
- Other policies or terms expressly incorporated into these Terms
form the agreement between you and Splashis regarding your use of the Services, except where applicable law provides otherwise.
If there is a conflict between these Terms and a specific policy concerning a particular subject, the more specific policy will apply to that subject, unless applicable law requires otherwise.
Nothing in these Terms is intended to remove or restrict mandatory consumer rights.
23. Assignment
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.
Splashis may transfer or assign these Terms in connection with a merger, acquisition, restructuring, sale of assets, or other business transaction, provided that doing so does not unlawfully reduce your rights.
24. Governing Law and Disputes
These Terms are governed by the laws of the State of Wyoming, United States, except where applicable consumer protection laws require the laws of another jurisdiction to apply.
If you are a consumer and the laws of your country or region give you mandatory rights regarding applicable jurisdiction or dispute resolution, nothing in these Terms is intended to remove those rights.
Before pursuing a formal dispute, we encourage you to contact us so that we can attempt to resolve the matter directly.
You can contact us at:
25. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or other circumstances.
When we update these Terms, we will change the "Last Updated" date at the top of this page.
Where required by law, we will provide additional notice of material changes.
Changes will generally apply from the effective date stated in the updated Terms and will not retroactively alter rights relating to orders already accepted unless required by law.
Your continued use of the Services after an updated version becomes effective constitutes acceptance of the updated Terms to the extent permitted by law.
26. Contact Us
If you have questions about these Terms, an order, or our Services, please contact us.
Splashis LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Email: support@splashis.com
Phone: (307) 393-5307
WhatsApp: (307) 667-7555
Our registered business address is provided above. It is not a warehouse or product return facility.
For return instructions, please follow the procedures in our Returns & Refunds Policy rather than sending merchandise to the registered business address unless we specifically instruct you to do so.